PRIVACY POLICY

1. Introduction

This Privacy Policy describes how ZENYSTE (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from zenyste.com.

We are committed to protecting your privacy and handling your personal data in accordance with the Privacy Act 1988 (Cth) and applicable Australian data protection laws.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect

When you interact with our website, we may collect the following types of personal information:

Information you provide directly:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour
  • Cookies and tracking technologies

Email Marketing:

With your consent, we may send you emails about our products, promotions, and updates.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you بشأن your purchase or inquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security

4. Consent

How we obtain consent:

When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery, you consent to its use for that purpose.

For marketing communications, we will request your explicit consent or provide an option to opt out.

Withdrawal of consent:

You may withdraw your consent at any time by contacting us at:
support@zenyste.com

5. Disclosure of Information

We may disclose your personal information:

  • If required by law
  • To enforce our Terms and Conditions
  • To protect our rights, property, or safety

We do not sell your personal data to third parties.

6. Shopify Hosting & Payments

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use.

Your data is stored on secure servers protected by firewalls.

Payment Security:

  • Payment information is processed via PCI-DSS compliant providers
  • Credit card data is encrypted and not stored longer than necessary
  • All transactions follow industry security standards

7. Third-Party Services

We use third-party service providers (e.g., payment processors, analytics tools) to operate our business.

These providers only collect and use your information as necessary to perform their services.

Please note:

  • Third-party providers may operate in different jurisdictions
  • Your data may be subject to foreign laws depending on provider location

We recommend reviewing their privacy policies for more information.

8. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Store shopping cart information
  • Analyse website traffic
  • Enable features such as abandoned cart reminders

You can disable cookies through your browser settings, but some website features may not function properly.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Security measures include:

  • SSL encryption
  • Secure servers
  • Restricted access to data

However, no method of transmission over the Internet is 100% secure.

10. Age of Consent

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or have permission from a parent or legal guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes take effect immediately upon posting on this page. We encourage you to review this policy regularly.

If significant changes are made, we will notify users where appropriate.

12. Business Transfers

If ZENYSTE is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

13. SMS Marketing & Communications

If you opt in to SMS marketing from ZENYSTE, you agree to receive:

  • Order updates and notifications
  • Abandoned cart reminders
  • Promotional messages and offers

Message frequency may vary. Standard message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message.

We use information such as your phone number and shopping behaviour (e.g., abandoned cart activity) to send relevant messages.

14. Your Rights

Under applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)

To exercise your rights, contact us at:
support@zenyste.com

15. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

support@zenyste.com